There are many different ways you can use our services to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating account, we can make those services even better to show you more relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we are using information and the ways in which you can protect your privacy.
1) What information we collect and why we collect it.
2) How we use that information.
3) The choices we offer, including how to access and update information.
We have tried to keep it as simple as possible, but if you are not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first from reliable source. Your privacy matters to Protyle so whether you are new to Protyle or a longtime user, please do take the time to get to know our practices and if you have any questions consult this page.
Information we collect
We collect information to provide better services to all of our users from figuring out basic information about you, geographic location, disease conditions, familial history, blood groups and all other health related documents. We collect almost all information directly or indirectly related to health of person and its social presence.
We collect information in two ways:
Information you give us.
For example, many of our services require you to sign up on our site. When you do, we will ask for personal information, like your name, email address, telephone number. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Profile, which may include your name and photo.
Information we get from your use of our services.
We may collect information about the services that you use and how you use them. This information includes:
We may collect device specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
When you use our services or view content provided by Protyle, we may automatically collect and store certain information in server logs. This may include:
1) details of how you used our service, such as your search queries.
2) device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
3) cookies that may uniquely identify your browser or your Account.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Protyle and our users. We also use this information to offer you tailored content, like giving you more relevant search results and ads.
We may use the name you provide for your Protyle Profile across all of the services we offer that require a Protyle Account. If other users already have your email, or other information that identifies you, we may show them your publicly visible Protyle Profile information, such as your name and photo.
When you contact Protyle, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. We may combine personal information from one service with information, including personal information, from other Protyle services for example to make it easier to share things with people you know.
Protyle processes personal information on hosted servers.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
1) Use our editor to see and adjust how your Profile appears to public.
2) Take information out of many of our services.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it is important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Google. Our services provide you with different options on sharing and removing your content.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it, unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Protyle unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organizations or individuals outside of Protyle when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside of Protyle if we have a goodfaith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
1) meet any applicable law, regulation, legal process or enforceable governmental request.
2) enforce applicable Terms of Service, including investigation of potential violations.
3) detect, prevent, or otherwise address fraud, security or technical issues.
4) protect against harm to the rights, property or safety of Protlyle, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners like publishers, advertisers, company or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect Protyle and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
1) We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
2) We restrict access to personal information to Protyle employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Compliance and cooperation with regulatory authorities